VA Remembers 911--The NCA Buries My Mother Without Letting Me Know

Just taking a moment to call out the National Cemetery Administration for burying my mother and not letting me know. My cousin, scott varley, picked up my mother's ashes for me during COVID. She had her will and trust in place naming me as the agent in charge of her remains. She also had her cremation already paid for with Neptune and owned her grave by her parents at Greenwood in San Diego. I had to travel to bury my mother in San Diego where we had agreed to meet. As the time approached I decided to wait as Greenwood had raised their price by 1000 dollars in 6 months and it was not a good time to go. I have a history of 16 phone calls and numerous texts with my cousin. He became angry because I said I wanted to wait and buried her without my knowledge at Prescott Cemetery in Arizona. He told the people he did not know where I was or how to get in touch with me. Randy Heard, director, told me he did not know about me but on the FOIA papers of the information page for the cemetery we see that he not only knew about me as the daughter but he knew my name. Randy Jones, who conducted the burial, told me that scott did indeed make false statements to the NCA. He told me he had to swear to that in an investigation. Randy Heard told me scott varley did not make any false statements and the VA did not do anything wrong. AS soon as I realized randy heard was not being truthful he refused to speak to me. The NCA has gone out of their way to not put the will and trust in the file. scott boasted that there was a 21 gun salute for my mother at her service and he was the only one there. He bragged he saved my mother from a pauper's grave. Neptune had to call me and I had to give my okay for scott to take the ashes. He offered to pick them up form Neptune as a favor and save me a trip. There are many VA publications that encourage the veteran to get their wishes in place with a will and trust before they pass. My mother had all of that in order. They state the will and trust will be honored at all of the VA facilities. My mother was at the VA home in San Diego when she passed. She had to have everything in order about her burial in order to stay at the VA home. I am listed as NOK on the death cert and the remains permit and her destination on the death cert is Greenwood in SAn Diego. Vince at Neptune told me there was never an issue of a pauper's grave. There was no other place for her to go other than Greenwood since that was the destination on the death cert. I said to scott why didn't you give the cemetery my phone number. The NCA has gone out of their way to not recognize the facts of the case. My name is Sharon McDowell and I live in Seattle. My phone is 316-347-9710. chloe.louise.langendorf.louis@gmail.com I have asked the NCA what is the written rule for making someone the NOK at the NCA. As far as I can see that is not written and no one will give me an answer. scott varley made himself the personal representative for the case. I have made many blog posts about this case and here is a recent one: https://theronnierepublic.blogspot.com/2025/07/finding-frances.html#google_vignette I would like to understand the details of this case and how it happened in writing from the NCA. My mother was a Veteran as a member of the WAVES in World War II. Everyone knew my mother was very proud of the fact she had her burial plans in place and paid for before she passed including Scott who visited her on occasion. Her grave is right next to her parents and her brothers, one of them is scott's father, George Varley. scott knew I was working with Greenwood as I have a text where he is sending me the remains permit to send to Greenwood. Even though my mother owned her grave Greenwood was charging 2000.00 to dig the hole and place the urn in a container and they raised it to 3000.00. I knew I could get a headstone from the VA and scott and I talked about this on many occasions. I was also thinking of Miramar as a possibility. After I told scott I wanted to wait to bury her he refused to take my phone call or answer my texts.