They did not verify the facts.
They lied about the records.
They congratulated themselves.
If everything was done so perfectly, why did cemetery director, randy heard, repeatedly lie about having my name in writing prior to the service.
They buried my mother but they could not be bothered to let me know.
A phone call would have been nice.
.
They told me to get a court order to be NOK for my mother. From the FOIA docs we see a court order is not necessary.
I am asking the NCA to list me as the NOK to my mother at this time and to acknowledge the will and trust where I am listed as the NOK for my mother and the agent in charge of my mother's remains to be placed in her file.
For some reason they are refusing to put the will and trust in the file.
Why?
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