Cover-Up At The NCA: Finding my Mother's Ashes...

 Cover-Up At The NCA:  Finding my Mother's Ashes...

Trying to understand the National Cemetery Administration and why they buried my mother but they could not be bothered to let me know. They did not verify any facts, they lied and then they proclaimed that they did a perfect job.

Too bad they did not put my mother where she had her plot already purchased for many years in advance at Greenwood in San Diego by her family..

@ChloeLouiseTheRonnieRepublic

Some of the photos are from The Heritage Area of Discovery Park in Seattle, Washington.

Tags:  @ChloeLouiseTheRonnieRepublic, The National Cemetery Administration, The NCA, Randy Heard, Matthew Quinn,  Prescott National Cemetery, Discovery Park Seattle WA, 

Discovery Park in Seattle Washington

 

Did The National Cemetery Administration Lie?

 Did The National Cemetery Administration Lie?

My mother was old, 103, and my doggy girl was old, too, 16.  She was just too old to make the trip according to my cousins's schedule.  There was not a time frame to put her ashes in the ground--all of her people had passed.

In a word, yes!

Why was I excluded from my mother's sevice?

I was told by the cemetery director, randy heard, that they did not know about me--they did not have the death cert as it was not required by the state of Arizona.

We see from FOIA they did, indeed, know about me:

My name is all over the VA system hooked to my mother.

They should have called to let me know they would be burying her ashes.

My cousin had picked up the ashes for me as a favor.  He called and asked if he could pick up the ashes and I said yes as it saved me a trip.  When I wanted to wait to bury her he becamed angry and placed her ashes without telling me, willfully, withholding my phone number from the cemetery.

Les' Melnyk Says the NCA Does Not Verify Facts

 They did not verify the facts.

They lied about the records.

They congratulated themselves.

If everything was done so perfectly, why did cemetery director, randy heard, repeatedly lie about having my name in writing prior to the service.

They buried my mother but they could not be bothered to let me know.

A phone call would have been nice.

.

Les' Melnyk confirms the National Cemetery Administration does not verify facts.


Seriously, Les', even when I am listed in writing as the daughter prior to the service....how crass and uncaring can the NCA possibly be?

I asked randy heard if he had the remains permit.....

https://theronnierepublic.blogspot.com/2023/05/hornswoggled-by-randy-heard-director-of.html

They told me to get a court order to be NOK for my mother.  From the FOIA docs we see a court order is not necessary.

I am asking the NCA to list me as the NOK to my mother at this time and to acknowledge the will and trust where I am listed as the NOK for my mother and the agent in charge of my mother's remains to be placed in her file.

For some reason they are refusing to put the will and trust in the file.

Why?

Les' Melnyk's Beef

 

jay dalrymple's Nuggets

 

jay dalrymple had to comment on my financial situation--what did that have to do with anything--I had an agreement to meet with scott in November to place my mother at Greenwood but when I wanted to wait scott became angry.  I was never worried about time.

From the tone and subject matter one might guess this communication could be from jay dalrymple.

Do keep in mind it is mr dalrymple who told me many folks make false statements today and hung up one me.

One wonders if mr dalyrymple would be so cavalier if it was his mother that was buried without his knowledge.

One would kindly ask mr dalrymple for empathy at a time like this.

As far as his "interesting nugget" of information goes...my mother's cremation was paid for years in advance.  She had paid for her cremation at Neptune and her plot at Greenwood next to her mother and father and her brother's one of them being scott's father.

She was very proud of this fact and often repeated it and scott often reminded me of this.

There was never any kind of money agreement with scott varley.

I probably did say I was on a budget and the trip to San Diego would cost about 6 thousand and I preferred to wait until prices were lower.  Scott did not want me to wait, became angry and buried her without my knowledge.

I have shown the text where scott sent me the remains permit for me to send to Greenwood.  Greenwood did raise their prices from 2000 to 3000 in six months.  I felt this was expensive when she thought everything was paid for in advance.

scott merely called and asked if he could pick up the ashes for me as a favor as he was visiting San Diego where we all lived forever.

I felt we had a good relationship and foolishly agreed, never guessing this horrible fiasco would ensue.

In my job, as an operating room nurse for 25 years, one has to be all about the facts.

My point is that I guess I expect other people to take their job seriously and be about the facts, too.  We cannot lie or make false statements.  Not only would someone find out immediately, but, honestly, would you really want someone bringing you in the operating  room for a surgery who was not being careful with the facts.  You know what I mean--right arm / left arm--you get my drift.

Why would jay dalrymple find it to be such an "interesting nugget of information"  to know that I was on a budget?  More than that, what if I honestly did not have any money, Would that give scott varley the right to bury my mother without my knowledge when I am listed in the will and trust to be in charge of her remains and carry out her wishes.

mr randy heard ends all of his e-mails with the quote from John Lewis to make a good noise.

But when I ask questions and try to make a noise people have complained they have spent too much time talking to me.  Do keep in mind I am asking why randy heard dodged the questions repeatedly about the remains permit when we know now he had it all along.

Do keep in mind randy heard said I was not notified about the service because he didn't know about me but now we see with the FOIA he knew about me all along as I was listed as a NOK on the paperwork.

I have asked the NCA to acknowledge that my cousin scott varley willfully withheld information so I would not know he was burying my mother in Prescott.  There is plenty of evidence showing he had my phone number.  Would randy heard or John Lewis think that is a good noise?

So when I have asked the NCA repeatedly to admit that scott varley lied I do not appreciate one person saying I had issues with mental health.  Does it mean I have an issue with mental health when I merely asked the NCA to admit the truth.

Remember randy heard said scott varley did not make any false statements and the VA did not do anything wrong.

And remember, it was sworn to in an investigation that scott varley absolutely made false statements--this was from a person at the cemetery.

Do the people at the NCA think it is a joke that my cousin said I did the right thing for Aunt Frances--we had a 21 gun salute and I was the only one there.

He simply could have called me up.

Do the people at the NCA think I am mentally ill because I had to endure my other cousin, jean, scott's sister sending me an expletive ridden e-mail when someone must have said something about exhuming ashes-words i never use--simply because she became aware of the fact that I wanted to move my mother's ashes to where she owned her plot.

I do not appreciate the sentiment of the NCA regarding this humiliating and extremely hurtful event.

What if I was broke, what if I was mentally ill, what if I was homeless, what if I never wanted to bury the ashes but keep them with me........

Does that give scott varley the right to lie about me, about my contact information and to bury my mother's ashes without letting me know.

My mother put me in charge of the disposition of her remains, not scott varly, and not the NCA to make decisions for me.

I am sending the trust again where I am named the NOK and the agent in charge of her remains.   Please read 6.3 where it says I am the agent in charge of her remains.

Do me a favor, please read it--you can skim most of it--it does not really take that long.

In my job we take care of people, regardless of their income, home situation or their mental health--all of those people need surgery and if I put a derogatory remark in the chart questioning someone asking too many questions, their budget or their mental health I would be fired--it is simply not allowed.

One would suggest the same respect from the NCA and the VA, particularly when they cannot stop talking about dignity.

Please have some respect for my situation.

Thank you for your time,

Sharon McDowell

Is The VA And NCA Involved In A Cover-Up?

 Well, the situation begs the question.

So, they buried my mother but could not be bothered to let me know.

Yes, they did their big investigation and what was their result--their own perfection.

Complaining and shaming about answering too many of my questions they have proclaimed they do not have time for me.

Really, because they did not answer any of my questions.

I still do not know what happened--what took place at the cemetery between my cousin and the employees--he told me he talked to someone at the cemetery and they agreed with him completely--about burying my mother and not letting me know.

I asked them to look into the fact that my cousin lied to the cemetery and the NCA.

They refuse to address the issue.

I asked them to look into the fact that randy heard, cem director, lied about the remains permit.  He had it all along and denied it several times--refusing to acknowledge the policy for scanning information with the remains.

But why.....

What do we know so far?

We know scott varley lied to the NCA because one employee told me he absolutely lied and had to swear to that in an investigation.

So we know that the NationalCemetery Administration knows that my cousin, scott varley made false statements to the federal government and took my benefits.

We know that randy heard lied because he said I was not invited to the service because he did not know about me.  We know he did from the remains permit--he lied about having it and he had it all along--the pauper's grave statement and the statement from scott about his conversation with the cem.

scott varley painted a picture of me a a derelict, as if I fell off the earth.

Why--so he could bury my mother and I would not know what was happening.

Is any of this up for debate.

Can the NCA acknowledge the facts.

It is humiliating to have this horrible, shameful, embarrassing information in my mother's file and then they go on about dignity--it is disgusting and it is ridiculous for grown men and women to not deal in facts and truth.

Should we expect integrity from the government--just asking......

The other huge question they are not addressing is my mother's will and trust and durable power of attorney where it states specifically that I am her agent to make decisions about her remains according to her wishes.

There are many publications where the VA encourages a veteran to have these documents in place.

I have asked them several times--is her will and trust on file--tell me why you will not recognize the legal document.

They skipped over these giant issues in their investigation and claimed they have spent way too much time looking into things for me.

We know they know scott varley lied--I am asking them kindly to acknowledge this information and include it and the will and trust in my mother's file.

I think they are reasonable questions since they buried her and did  not let me know.

randy heard lied about knowing I existed, about the remains permit, and claimed scott varley did not make false statements and the VA did not do anything wrong after the other person said he swore in an investigation scott did make false statements.

Dear execs at the NCA...if someone lied to you about burying your mother wouldn't you want to know why.

We know they have a cavalier relationship with the truth because when jay dalrymple was told scott varly lied he said a lot of people lie these days and hung up on me.

According to Vince at Neptune in San Diego, Scott's pauper's grave story was a fantasy.  The burial experts should have seen the red flags.

Did they contact Vince during their investigation?

Four different employees from 4 different National Cemeteries have told me they can easily check with the mortuary if there are red flags.  I frequently try to do research.

They had Neptune on the Remains Permit, not to mention my name as the daughter and the destination of Greenwood where my mother owned her plot in San Diego.  Her plot was next to her mother and her brother's one of them being scott,s father.

I trusted scott completely when he offered to pick up the ashes on a visit to San Diego--I thought we had a good relationship and I was happy about it but he became angry when I was indecisive and said I was on a budget.

scott varley used the VA as a tool for anger and revenge.  

Is it too much to ask for the truth and honesty in my mother's file?

Given the indescrepencies it seems like it would be reasonable for one to ask questions.

If anyone has any tips, information, help, suggestions, ideas or thoughts about this very confusing issue please contact me.

Sherry McDowell

316-347-9710

chloe.louise.langendorf.louis@gmail.com

Who is Chloe Louise really.......

Chloe Louise Langendorf Louis

The Bradley Phillips Story July 17, 2023

The mystery of Bradley Phillips.

Thank you for listening.

Here we are at Christmas--Me, Mike Scott and Jean with Grandma and Grandpa--This was our holiday scene for so many years.

Here we are at Mother's 102nd at the Veterans Home in Clula Vista.  It was nice of scott to visit my mother but he overstepped his bounds.  Does anyone really think he did not know how to get in touch with me.

How The VA Steals Your Soul

randy heard, Prescott National Cemetery Director, should have called Neptune...

 randy heard, Prescott National Cemetery Director, should have called Neptune...

Should randy heard, Prescptt National Cemetery Dierector, have called Neptune?

Were there red flags?

My name was on the death certificate as the daughter, the destination of Greenwood was on the death cert, Neptune was on the death cert.....

But why did randy heard, Prescott Director, lie about having the death cert?

I wanted to know if he had the remains permit--this was with the ashes--I had to get a copy from cousin scott, to send to Greenwood where my mother owned her plot.

If they had all of that information--why didn't they just give me a call.

Wouldn't that have been easier and avoided this horrible incident.

The destination, alone, on the death cert is an issue--that alone is a red flag.

scott had to call me to give the okay so he could pick up the ashes from Neptune.

Certainly, randy heard, an experienced cemetery director, would have known this kind of thing.

He told me he did not know about me because he did not have the death cert because it was not required in the state of Arizona, therefore, I would not have been invited to the service.

But he did have the death certificate all along.

phillips, regional director, tells us this in an e-mail when he was questioned about what paperwork came with the ashes.

I kept assking randy heard, what papers were with the ashes--did you have the remains permit.

He repeatedly dodged the question and refused to answer telling me it was not required and good luck.

Initially he told me he did not have the death cert and he would patiently wait for me to get it.

I do not understand what was going on until this day--why all of the false statements.

scott told me, as he was bragging about burying my mother--as if he knew what to do and I did not--as if my mother and I did not have a brain--that he told someone at the cemetery the whole story and they agreed with him completely.

This would be how he did not know where I was or how to get in touch with me.

He saved the ashes from a pauper's grave.

"They had a 21 gun salute and I was the only one there."

"Why the heck didn't you just call me up?"  I said.

(There may have been a different word used other than "heck" but I will leave that to the imagination.)

Vince from Neptune has later affirmed to me that he never used those words and they simply do not apply.  He never could have done anything with the ashes without calling me because I am listed on the death cert as the NOK and the distination is Greenwood.

Would randy heard not know some of this info as an experienced cemetery director?

So if scott told the story to the cemetery would they not know about me?

The things do not add up and false staements are involved.

There are many stories on this blog that further explain the issue.

The issue of the NCA burying my mother and not letting me know.

She passed in 2020 and the service was inAugust of 2022.  It wasn't like I disappeared off the face of the earth.

My phone number could easily have been found with the DD214.

Scott had my number.

There is so much lying and covering-up involved--that is what is hurtful.

I am asking them for honesty.

Should we expect honesty from a Ntional Cemetery Director when it comes to placing the ashes of a loved one.

Should we expect honesty from the government.

Is it wrong to trust the government.

Asking randy heard--why did you lie about the death cert?

If anyone has any tips or suggestions my name is Sherry McDowell and my number is 316-347-9710.

Thank you for reading.

Here we are at the VA Home in Chula Vista on mother's 102nd.  It is kind of odd for scott to act like I did not exist.  To me it is stretch for anyone to believe that.

How the VA Steals Your Soul

 How the VA Steals Your Soul

I AM SICK OF BEING SHAMED BY MY COUSIN AND THE VA.......

Because they do not listen and they do not communicate.

They refuse to answer questions and they refuse to talk about it.

The VA and the NCA take their stance of innocence, and in this case tried to shame me for asking questions.

The problem:

They buried my mother and they did not let me know--but why.

Mother passed and was cremated at Neptune according to her plans.

At the height of COVID everything including funerals and burials were on hold.

We had all lived in San Diego forever and my cousin, while visiting, offered to pick up the ashes for me--I said okay as he visited my mother and liked her.

Later we would meet at Greenwood where she owned her plot in SD, and put her in the ground.

Even though she owned her plot, she often talked about it,  the price to dig the hole was 2000 dollars and grew to 3000 within 6 months.

My cousin and I had discussed this trip many times--to meet in San Diego and place the ashes at Greenwood.

After many discussions I said I wanted to wait--thinking of a possibility of Miramar since she was a Veteran.

He became angry and refused to take my phone calls and texts after I said waiting would work out better for me.

Four months later he began talks with the National CemeteryAdministration to place her ashes at Prescott National where he lived.

He willfully withheld info to the burial scheduling office and the cemetery in order to place her ashes without my knowledge.

In other words--he did not want me to know what was going on--behind my back.

Even though we have a history of 20 phone calls he claimed he did not know how to contact me.

Here is Scott Varley sending me the Remains Permit in November later claiming he did not know my phone number so there was no way to invite me to the service.

One more problem......

My name is on the death certificate.

The death certificate was scanned with the ashes--they had the death cert with my name, daughter, and the destination as Greenwood.

After research with other national cemeteries one has learned that if there are red flags the cemetery can check with the mortuary, or in this case, Neptune.

The cemetery director, randy heard, would not tell me he had the death cert.

In fact, after being questioned many times, he said he did not have it as it was not required.

He told me that many times.

He would not tell me how they process paperwork that accompanies the ashes.

Yet, he often spoke about the fact that I would need a court order to move the ashes.

He refused to discuss the policy for scanning paperwork that comes with the ashes.

How do I know he had the death cert......

Finally, in desperation I asked phillips, regional director, if the remains permit (also, showing the destination)  was with the ashes....what paperwork was with the ashes?

I knew the remains permit was with the ashes becauses scott had to send it to me to send to Greenwood.

Phillips answered back--the death cert was scanned as paperwork with the ashes.

Keep in mind, heard said he would not have known about me because he did not have the death cert because it was not required--therefore there was no way to let me know about the service.

Once I had the facts about the scanning policy, the death cert, the lies about not having the death cert--heard refused to talk.

randy heard, Director of Prescott National Cemetery claiming he did not have the death cert but he would wait for me to get it.

They like to send 'no-reply' letters back.......

After accusing heard of being less than honest--he claimed scott did not make any false statements and the VA did not do anything wrong--Lisa Pozzebon sent me back a letter that I could rest assured saying that randy heard, Prescott cem director, was truthful.

So right away we knew this was incorrect--we had the phillips statement about the death cert.

But the letter was no-reply.

Are they living in a fantasy world or what?

It is disgusting--it is sickening--it leaves one with a horrible feeling in the pit of their stomach.

What is their goal?

Do they think they are fooling people--do they think the public is really, really stupid?

Did heard simply not want to be bothered--he could have easily found my number at Neptune.

Neptune and Greenwood are on the death cert. 

What happened?

Disheartened with the VA and the NCA--I do like them--they took wonderful care of my mother at the VA home in Chula Vista.

To be continued.

My name is Sherry and here is my phone number:  316-347-9710

If anyone has any tips or suggestions please let me know.

I wanted to wait--my beautiful lady was really too old to make the trip and the trip prior was really so difficult for her.

National Cemetery Administration News--They buried my mother but they did not let me know!

National Cemetery Administration News:

To:  Randy Heard, Director at Prescott National Cemetery in Arizona and Bradley Phillips, Regional Director

 Let's start with a very simple, very basic question.

Why wasn't I notified about my mother's service?

That is a reasonable question.

Get back to me with the answer.

Please place this in the file that I am the daughter of Frances Barclay and I am asking the question of why I was not notified about my mother's service.

Would that not be something that would go in the file?

My complaint with Veterans Affairs and The NCA

I am making a formal complaint.

How do I properly make this complaint?

Get back to me on this with an answer.

Let me know if you think it is reasonable for me to ask this question and let me know if you think this is a complaint that should go in the file.

Mr. Phillips, please forward this complaint to Ronald Walters and Matthew Quinn.

Please tell me how to make a formal complaint about this one incident.

Thank you for your time,

When should I expect your answer to this question?

Sharon McDowell

The National Memorial Cemetery of Arizona oversees this cemetery. If you are unable to reach the cemetery staff at the number above, please call 480-513-3600.

Prescott National Cemetery, National Cemetery Administration News--They buried my mother but they did not let me know!, Matthew Quinn, Bradley Phillips, Randy Heard, Ronald Walters,

Here we are at Mother's 103rd at the VA Home in Chula Vista--Scott tried to pretend I did not exist, but why?

My Mother Joined The WAVES in 1943...

 My mother joined the WAVES in 1943. 

She was very proud of her assignment in Hawaii. 

Unfortunately, for mother, the VA has hijacked her ashes and placed her in AZ at The National Cemetery in Prescott. 

She wanted to be by her parents in San Diego at Greenwood where she already owned her plot. 

One of the NCA policies is to always be courteous. 

It would be nice if they answered my questions. 

They buried her on false statements given by my cousin. 

They do not want to admit they acted on false statements. 

The question is why? 

Most adults want to get to the truth of a situation but not the VA or NCA. 

Here is my story https://theronnierepublic.blogspot.com/.../national... 

Thank you for reading. Tell me if you have any tips for solving this thing. 

New Under Secretary for Memorial Affairs Matthew Quinn

My mother joined the WAVES in 1943. She was very proud of her assignment in Hawaii. Unfortunately, for mother, the VA has hijacked her ashes and placed her in AZ at The National Cemetery in Prescott. She wanted to be by her parents in San Diego at Greenwood where she already owned her plot. One of the NCA policies is to always be courteous. It would be nice if they answered my questions. They buried her on false statements given by my cousin. They do not want to admit they acted on false statements. The question is why? Most adults want to get to the truth of a situation but not the VA or NCA. Here is my story https://theronnierepublic.blogspot.com/.../national... Thank you for reading. Tell me if you have any tips for solving this thing. No lawyer is interested.

National Cemetery Administration--Burials With Dignity--Seriously

 People, when you write it you share it.

It is a helpful  thing for frustration.

How does the NCA verify information?  How did they verify the facts given to them by my cousin?

The National Cemetery Administration is the government arm of burials for veterans.  It is run by the VA--the Veterans Administration.

I think most of the time they do a very good job--but there are glitches in the system.

My cousin had my mother's ashes.  I foolishly agreed to let him pick them up for me--it did save a trip.

Full of revenge and angry with me for being indecisive my cousin placed her ashes behind my back at Prescott National Cemetery.

 38 CFR § 38.600 Personal Representative

A “Personal representative” means a family member or other individual who has identified himself or herself to the National Cemetery Administration as the person responsible for making decisions concerning the interment of the remains of or memorialization of a deceased individual.”  Hence, “Personal representative” (PR) is an umbrella term, which encompass the Next of Kin (NOK).  Note:  38 CFR 38.600(a) Personal representative definition allows NCA to accept anyone who identifies as the person responsible for making decisions concerning the interment of remains of or memorialization of a deceased individual. 

Annoyed with Greenwood, I wanted to wait.  I wanted to wait until I could afford it and I was starting to consider Miramar at a friend's suggestion.

Scott was never the person responsible for making decisions about my mother--this is in the trust and with the advanced health care directive in the trust.

He started his talks with the burial scheduling office in March claiming he had not heard from me in years and he had no idea where I was.  This is what he said to me in a recent phone call before he quit talking to me again.

Did he mention we had spoken in November when I said I could not afford the trip to San Diego?

 

Did he mention to the scheduling office she already owned her plot at Greenwood.

Did he mention I had been chatting with Greenwood about the price..one can see my text on a different post.

To the individual at NCA:

Please do not throw out everything I suggest because it looks like you are only interested in absolving yourself from any responsibility and it is terribly uncaring.  Like the time you did not want to admit I was the daughter.....and not dignified.

They really like to talk about dignity.

In this instance your policy is very flawed and creates a huge mess and definitely is not dignified for the NOK of the person who has passed.  Scott falsely identified himself as NOK when he knew I was completely available....we have this on date and time with text and e-mails to Greenwood....and phone calls with date and time.

It seems like they are being so careful with their words.

Could it be they do not want to make a statement clarifying that Scott made false statements.

The other hurtful part:

Scott loves rolling in his own glory--he is good and I am bad.  Hard core trumper at heart he loves mentioning the wild policies of Gerry Brown and since I love Hillary Clinton, Kamala Harris and other dems it seems like this gives him leeway to disregard everything I say.

He acted as if my mother did not like me and therefore he had the right to make these decisions just because he was so grand.

I know I took good care of my mother in her final years...and did Scott ever live with mother?

Why did the guy at the NCA mention to me he put a note in the files that I was the daughter.  Was that after he finally said who I was, or what?

He keeps talking about his counsel...I do not have counsel.

"I did the right thing for Aunt Frances, go ahead and sue me."

Seriously, Scott, wouldn't it have been easier to just give me a call.

One wonders if the burial office noted that I was the NOK on the DD214 they had to access in order to dtermine eligibility for her burial.

But why did you lie Scott, why.  I've got a history of 16 phone calls between us from the first of the year until November....why did you tell them you had no way to get a hold of me 4 months later.

My mother wanted to be at Greenwood in San Diego by her mother and father and brothers, Scott's dad...I was never worried about time.

Greenwood raised their prices 1000 dollars in 6 months--just to dig the hole in the ground.

Trust me on this one, people, if it ws the other way around and mother was trying to put me in the ground she would definitely be looking for the least expensive option.

The doggy girl was getting so old to make the trip.

March 20, after a message, which he would not respond to, he placed mother's ashes claiming he did not know where I was or how to get a hold of me.

Why?

Here is a post with more information:

https://theronnierepublic.blogspot.com/2023/03/va-burials-flaws-in-system-where-is.html

Thank you for reading.

Scott told the VA he id not know how to get in touch with me.

Scott said he did not know how to get in touch with me but here he is sending me the Remains Permit to send to Greenwood where my mother owned her plot next to his father.

I wish the VA would have invited me to my mother's service.