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May 24, 2023
Hornswoggled by Randy Heard Director of Prescott National Cemetery
The ashes of my mother were placed at Prescott National Cemetery without my knowledge by my cousin. Written about in other posts on this blog--he had offered to pick them up for me while visiting San Diego, but when I wanted to wait to place them he put her in AZ where he lives.
Then bragged about it to me after the hijacking took place.
One does understand that a court order is necessary to move the ashes but there are other mysteries surrounding the case.
Upon complaining, it was required for me, the daughter, to show--well--who I was.
heard, director of Prescott National Cemetery told me he would patiently wait for me to get the death cert as a form of proof.
The cousin, Scott Varley, would not speak or send it and I kindly received it from Vince at Neptune.
heard told me, on more than one occasion, they would not have the death certificate as it was not required by the state of Arizona for burial, like it is in California.
He explained in a phone conversation that they did not know I existed--they had no way to let me know about the service.
The death cert and the Application and Permit for Disposition of Human Remains were with the ashes from Neptune.
Scott sent me a text with the Permit for Human Remains in November for me to send to Greenwood where my mother owned her plot, right next to her parents and her brothers, one of them being Scott Varley's father.
Scott was often reminding me of this fact.
Trying to show that Scott Varley made false statements to the federal government, I wanted to know if this remains permit was with the ashes.
Did they have it?
Once heard made the ridiculous proclamation that Scott did not make false statements to the federal government and that the VA did not do anything worng--as in Scott did not have my number to invite me to the service of my own mother--one could see something was not right.
Pressing him for the answer to the mystery of the remains permit, he kept dodging the question and telling me it was not required--again.
What is the policy for recording paperwork that accompanies the ashes--they are quick to tell me the policy for the court order.
No response on ashes info paperwork.
Again, I said--how were they labeled.
Finally, in exasperation phillips responded to the question--did the remains permit accompany the ashes--how were they labeled--what identifying paperwork was with the ashes?
phillips, the regional director, said--the death certificate.
WHAT?
heard directed me to get the death cert and said he would wait patiently when he had it all along.
Something is not right here.
Did Scott Varley make false statements to the federal government claiming he did not know how to get in touch with me.
They determined there was no reason to let me know about my own mother's service.
Scott loves to bragg--there was a 21 gun salute and I was the only one there.
Seriously--why didn't you just call me up.
heard said he did not have the death cert., backed up with plenty of e-mails.
Something is not right at the Prescott National Cemetery with Director, randy heard.
What is going on and why--my mother and I would like to know.
Thank you to the Consumer Affairs Department of the Attorney General of Arizona for looking into this case. This post is in response to randy heard claiming he was honest and again, refusing to answer the questions about the remains permit.
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| randy heard, Director of Prescott National Cemetery claiming he did not have the death cert but he would wait for me to get it. |
verb (used with object), horn·swog·gled, horn·swog·gling.Slang.
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| Here is Scott Varley sending me the Remains Permit in November later claiming he did not know my phone number so there was no way to invite me to the service. |
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May 6, 2023
National Cemetery Administration News--They buried my mother but they did not let me know!
National Cemetery Administration News:
To: Randy Heard, Director at Prescott National Cemetery in Arizona and Bradley Phillips, Regional Director
Let's start with a very simple, very basic question.
My complaint with Veterans Affairs and The NCA
Mr. Phillips, please forward this complaint to Ronald Walters and Matthew Quinn.
